Questions Every Small Business Should Ask Their LTL Shipper

As a small business owner, you’ve got a whole lot on your plate, so it helps to be able to offload some of your responsibilities to other sources and trust the job will get done correctly. Your shipping and logistics is one aspect of your business that’s best delegated to another team.

When searching for an LTL trucking company in Houston, TX, or when you’re just getting started with LTL shipping services, it’s important you do your due diligence to make sure you’re getting the quality of service you need. Here’s a quick overview of some of the questions you should ask your chosen LTL shipper.

Q: How do I track my shipments?

One way small business owners can keep tabs on the quality of their logistics is through shipment tracking. Your LTL shipping partner should offer you ways to track your shipment without having to spend a ton of time searching. Being able to track your shipment from beginning to end gives you some peace of mind and helps you ensure you’re delivering on your promises to your customers.

Q: Am I using the proper packaging?

LTL shipping is an ideal shipping method for small businesses, because it helps you save money and space. Of course, because LTL shipping could involve more stops, it’s extra important to make sure your goods are properly packaged so you can avoid issues with them arriving damaged or broken at their final destination. Packaging is not an area where you should cut costs—damaged or broken freight will harm your company’s reputation. Discuss your packaging options with your LTL shipper and get their recommendations.

Q: How does the shipper determine rates?

LTL shipping rates shouldn’t fluctuate based on the size of your business. Instead, freight rates should be based on weight, distance and the type of items you’re shipping. Your rates might also be influenced based on additional accessories or add-on services.

Q: Do I have the correct freight classifications?

When you use LTL shipping services, you need to pay careful attention to your freight classification. Make sure you have the proper classification for your shipment, because this will have a large influence on the shipping rates you’re offered. Classification is influenced by weight, dimensions, handling ease, value, liability and density. Lower class numbers mean lower shipping costs. If you have an incorrect classification and your shipment needs to be reclassified and reweighed, you can expect extra charges to be added on, so it’s important to make sure you get it right the first time so you don’t waste money (and also valuable time in your shipment process).

These are just a few of the most important questions you should consider as you prepare to begin using a company’s LTL services. If you’re interested in learning more about LTL trucking and how it can benefit your business, we encourage you to contact Pro Delivery LLC today. Our trucking company in Houston, TX would be glad to answer any questions you have for us!

Categorised in: LTL Trucking Company

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